Privacy Policy

1. Introduction

At Teraffi ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number)
• Company name and job title
• Account credentials
• Payment and billing information
• Communications with our team

Usage Information

We automatically collect:

• Device and browser information
• IP address and location data
• Platform usage patterns and preferences
• Partnership search and matching data
• Performance metrics and analytics

3. How We Use Your Information

We use your information to:

• Provide and improve our AI-powered partnership matching services
• Personalize your experience and recommendations
• Process transactions and manage your account
• Send important updates and marketing communications
• Analyze platform usage and optimize performance
• Comply with legal obligations and protect our rights

4. Information Sharing

We may share your information with:

Service Providers

Third-party vendors who help us operate our platform, process payments, and provide customer support.

Business Partners

With your consent, we may share limited information with potential partnership matches to facilitate connections.

Legal Requirements

When required by law, court order, or to protect our rights and the safety of our users.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication protocols
• SOC2 Type II compliance
• Regular employee security training

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Control cookie preferences
• Request a copy of your data
• Lodge a complaint with supervisory authorities

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings, though some features may not function properly without cookies.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. To exercise these rights, please contact us using the information below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our platform. Your continued use of our services after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: